Refund Policy 

Effective Date: June 7, 2025

At JobCats, we strive to provide high-quality services for both employers and job seekers. Below is our refund policy for paid services (e.g., job listings, featured ads).

1. No Refunds for Completed Services

Once a paid job listing is published and visible on the platform, it is considered a completed service and non-refundable.

2. Refund Eligibility

You may be eligible for a refund if:

• You were charged in error
• Your job listing was not published due to a technical issue
• You cancel the service before it goes live

To request a refund, contact us within 7 days of the original transaction.

3. How to Request a Refund

Please email us at [support email] with:

• Your full name
• Payment date and amount
• Reason for refund

We will review your request and respond within 3–5 business days.

4. Payment Method and Timing

Refunds will be issued to the original payment method within 7–10 business days after approval.

5. Contact

For questions or concerns, reach out to [support email].